Sun Storage 7000 Unified Storage System: How to Troubleshoot Identity Mapping and Cross-Platform File Sharing Issues
(Doc ID 1428753.1)
Last updated on OCTOBER 04, 2023
Applies to:
Sun ZFS Storage 7120 - Version All Versions and laterSun Storage 7410 Unified Storage System - Version All Versions and later
Oracle ZFS Storage ZS3-BA - Version All Versions and later
Oracle ZFS Storage ZS4-4 - Version All Versions and later
Sun Storage 7210 Unified Storage System - Version All Versions and later
7000 Appliance OS (Fishworks)
Purpose
This document provides a procedure to resolve problems with the ZFS Storage Appliance identity mapping service and related issues with sharing files between Windows and UNIX.
This document should be used to troubleshoot issues with identity mapping and cross-platform file sharing.
Each of the following steps will provide instructions and/or a link to a document, to check for issues and provide corrective action as necessary.
To discuss this information further with Oracle experts and industry peers, we encourage you to review, join or start a discussion in the My Oracle Support Community - Disk Storage ZFS Storage Appliance Community
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| 1 - Understand the purpose of the identity mapping service. |
| 2 - Understand the identity mapping policies and ensure that the technical requirements are met. |
| 3 - Develop a strategy for which security model will be used |
| 4 - If using IDMU, check for these known issues. |
| 5 - Verify name services. |
| 6 - NFSv4 users cannot access files written by Windows clients. |
| 7 - Collect data and contact Oracle ZFSSA Support |
| References |