My Oracle Support Banner

Color Depth of Applications Provisioned from Windows 2003 Terminal Servers is Reduced when Displayed at High Resolutions (Doc ID 1436888.1)

Last updated on DECEMBER 24, 2020

Applies to:

Oracle Secure Global Desktop - Version 4.62 and later
Information in this document applies to any platform.


Clients with multiple physical displays may report degradation of color depth when running Windows applications provisioned by Secure Global Desktop, and configured to use all available screen area.

An example scenario:


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.