Client Drive Mapping Does Not Work For Users Having Capital Letters In Username, Fails with Error "No such file or directory" (Doc ID 1445868.1)

Last updated on APRIL 11, 2012

Applies to:

Oracle Secure Global Desktop - Version: 4.6 to 4.62 - Release: 4.0 to 4.0
Information in this document applies to any platform.

Symptoms

Clients that use the Secure Global Desktop (SGD) UNIX Client Drive Mapping feature to access local drives within UNIX/Linux application sessions may report the following errors when the third tier UNIX username includes capital letters.

Error: No such file or directory


An administrator investigating this report will see error events like the following within the system logs corresponding to the application session.   In this example, the logfile on the application server is written to  /opt/tta_tem/var/log/clerr.log, and the user is ZZ001. 

2012/03/20 14:50:20.844 cl465
Oracle Secure Global Desktop(4.6) ERROR:
config/machine/failure
Failed to find UNIX user "zz001" whilst loading config for zz001


Cause

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