Sun Ray Clients Experience Random Disconnects From Oracle Virtual Desktop Infrastructure Sessions When Using DHCP
(Doc ID 1446405.1)
Last updated on FEBRUARY 09, 2015
Applies to:Oracle Virtual Desktop Client - Version 1.0 and later
Oracle Virtual Desktop Infrastructure - Version 3.1 and later
Sun Ray Software - Version SRS 5.0 and later
Information in this document applies to any platform.
Sun Ray clients sharing a common Dynamic Host Configuration Protocol (DHCP) infrastructure experience intermittent disconnects in the middle of active Oracle Virtual Desktop Infrastructure (VDI) sessions and a return to the VDI login screen.
Sun Ray log files e.g /var/opt/SUNWut/log/messages might show errors like these:
34 dhcpd ... Duplicate offer of <IP address> to client: <MAC address>
WHERE <MAC-ID> is the client's Mac ID
<address> is an IP address
<MAC address> is the client's MAC address
The DHCP infrastructure was recently modified or upgraded.
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