Sun Storage 7000 Unified Storage System: Service Processor has stopped responding to requests

(Doc ID 1456741.1)

Last updated on APRIL 25, 2018

Applies to:

Oracle Exalogic Elastic Cloud X2-2 Hardware - Version X2 to X2 [Release X2]
Sun ZFS Storage 7320 - Version All Versions to All Versions [Release All Releases]
Exalogic Elastic Cloud X5-2 Hardware - Version X5 to X5 [Release X5]
7000 Appliance OS (Fishworks)


An Exalogic or NAS 7000 Appliance may see the below alert :


A few minute later after the given alert is generated the system might post another alert and SP resumes working:

"The service processor has resumed responding to requests."

Service processor resets itself to recover from this situation.




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms