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Information gathering for smpatch, sconadm, patchserver (LPS) and cacao Service Requests (Doc ID 1456852.1)

Last updated on SEPTEMBER 05, 2019

Applies to:

Solaris Operating System - Version 10 3/05 to 10 8/11 U10 [Release 10.0]
Information in this document applies to any platform.

Purpose

This document gives you instructions what to gather in case you open a Service request for smpatch, sconadm, LPS or cacao problems.

Scope

This document is intended for customers as well as Oracle engineers. And it assumes that you have checked that the necessary patches have already been installed.

If not, then please read these two Documents:

These two Documents tell you which patches have to be installed.

Details

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In this Document
Purpose
Scope
Details
 sconadm - register the machine
 smpatch - analyze and download/install patches
 patchserver (LPS) - provide a patchproxy for client machines
 cacao - the underlying registration system
References

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