Sun Storage Common Array Manager Reporting "Not Applicable" for the Drives ST1000NM0011 and ST2000NM0011 Baseline (Doc ID 1459799.1)

Last updated on JULY 17, 2017

Applies to:

Sun Storage 6540 Array - Version Not Applicable and later
Sun Storage Common Array Manager (CAM) - Version 6.9 to 6.9 [Release 6.0]
Sun Storage 6780 Array - Version Not Applicable and later
Sun Storage 6140 Array - Version Not Applicable and later
Sun Storage 6180 Array - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

When performing a baseline check with Sun Storage Common Array Manager (CAM), one or more drives can be reported with the level "Not Applicable" instead of their corresponding firmware baseline.

NOTE: Although this situation can happen for different scenarios, this document is related to the Seagate drive models ST1000NM0011 and ST2000NM0011.


Example:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms