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Sun QFS and Storage Archive Manager (SAM): Troubleshooting SAM-QFS communication with ACSLS and ssi_so defunct process (Doc ID 1464758.1)

Last updated on DECEMBER 18, 2018

Applies to:

Oracle Hierarchical Storage Manager (HSM) and StorageTek QFS Software - Version 4.6 to 5.2 [Release 4.0 to 5.0]
Information in this document applies to any platform.
The ssi_so binary is used by SAMQFS to comunicate with ACSLS server.
The process will go into a defunct state for a number of reasons the first & most likely problem is loss of communication to the ACSLS server.

Purpose

 This document explains how to trouble shoot SAM-FS server failures connecting to an ACSLS sever and the resulting ssi_so process going into a defunct stat.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps

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