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Automated Diagnosis Requirements and Expectations for Solaris Cluster and Solaris Cluster Geographic Edition (Doc ID 1467453.1)

Last updated on JULY 25, 2019

Applies to:

Solaris Cluster Geographic Edition - Version 3.1x and later
Solaris Cluster - Version 3.1 and later
Oracle Solaris on SPARC (64-bit)
Oracle Solaris on SPARC (32-bit)
Oracle Solaris on x86-64 (64-bit)
Oracle Solaris on x86 (32-bit)

Goal

This document explains the Automated Diagnosis service request creation method for Solaris Cluster and Solaris Cluster Geographic Edition.  By answering some simple questions and uploading the required data using My Oracle Support, Automated Diagnosis will process the answers and data immediately after the service request is created.  Using this method will likely result in a quicker time to resolution than "traditional" service request creation methods.

Solution

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In this Document
Goal
Solution

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