Pillar Axiom: After Microsoft Patch Update - Microsoft Cluster Quorum Is Accessable By All Cluster Nodes. (Doc ID 1470457.1)

Last updated on DECEMBER 04, 2014

Applies to:

Pillar Axiom 600 Storage System - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Goal

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After a Microsoft update to Microsoft Windows 2003, one node of the MS cluster would corrupt the SCSI reservations on the quorum device and allow all nodes to access it resulting in the cluster failure. The issue occurrs after restarting the node as it will try to join the existing Cluster.  However, this fails due to an RPC error trying to communicate with the running node.

 

NOTE: This particular issue if not fixed, causes the MaxRep Engine to continually loop on trying to access the active node in the cluster for IO

 

Messages on cluster (from Windows server logs, MPS Report): 

 The firewall prevented the restarted node to communicate using TCP 139/445 and UDP 137/138), and Remote Procedure Call (TCP port 135).

Solution

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