Error During Exadata 11.2.3.1.1 Upgrade Unable to backup file into /boot/cellboot.backup.11.2.2.3.5.110815.tar (Doc ID 1479681.1)

Last updated on NOVEMBER 12, 2014

Applies to:

Exadata Database Machine X2-2 Full Rack - Version All Versions and later
Oracle Exadata Storage Server Software - Version 11.2.2.3.5 to 11.2.3.1.1 [Release 11.2]
Exadata Database Machine X2-2 Half Rack - Version All Versions and later
Exadata Database Machine X2-2 Hardware - Version All Versions and later
Exadata Database Machine X2-2 Qtr Rack - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Patching of one exadata cells failed with [ERROR] Unable to backup file into /boot/cellboot.backup.11.2.2.3.5.110815.tar

dmXXcelYY: [ERROR] Unable to backup file into /boot/cellboot.backup.11.2.2.3.5.110815.tar
dmXXcelYY: _EXIT_ERROR_Cell dmXXcelYY AA.BB.CC.DD 2012-07-28 06:51:27: Patch or rollback failed as reported by /root/_patch_hctap_/_p_/install.sh -query state on the cell.
dmXXcelYY:
dmXXcelYY: [INFO] Patchmgr was launched from dmXXdbZZ.Company.Country_AA.BB.CC.EE_tmp_patch_11.2.3.1.1.120607.
dmXXcelYY: Cell dmXXcelYY AA.BB.CC.DD
dmXXcelYY: _EXIT_ERROR_Cell dmXXcelYY AA.BB.CC.DD 2012-07-28 06:51:27: Patch or rollback failed as reported by /root/_patch_hctap_/_p_/install.sh -query state on the cell.

40;31mFAILED[0m for following cells
dmXXcelYY:  dmXXcelYY AA.BB.CC.DD 2012-07-28 06:51:27: Patch or rollback failed as reported by /root/_patch_hctap_/_p_/install.sh -query state on the cell.
2012-07-28 06:51:28 4 of 5 :[40;31mFAILED[0m: Details in files <cell_name>.log, /tmp/patch_11.2.3.1.1.120607/patchmgr.stdout, /tmp/patch_11.2.3.1.1.120607/patchmgr.stderr.
2012-07-28 06:51:28 4 of 5 :[40;1;31mFAILED[0m: DONE: Wait for cells to reboot and come online.
[ERROR] This patchmgr run failed. Please run cleanup before retrying.
[40;1;36m================PatchMgr run ended Sat Jul 28 06:51:28 EDT 2012 ===========[0m

 

Current imageinfo

 

# imageinfo

Kernel version: 2.6.18-194.3.1.0.4.el5 #1 SMP Sat Feb 19 03:38:37 EST 2011 x86_64
Cell version: CELL-01514: Connect Error. Verify that Management Server is listening at the specified HTTP port: 8888.
Cell rpm version: cell-11.2.2.3.5_LINUX.X64_110815-1

Active image version: 11.2.2.3.5.110815
Active image activated: 2011-10-15 21:09:02 -0400
Active image status: success
Active system partition on device: /dev/md6
Active software partition on device: /dev/md8

In partition rollback: Impossible

Cell boot usb partition: /dev/sdm1
Cell boot usb version: 11.2.2.3.5.110815

Inactive image version: 11.2.3.1.1.120607
[WARNING] File not found /opt/oracle.cellos/patch/history/image.id.11.2.3.1.1.120607
Inactive system partition on device: /dev/md5
Inactive software partition on device: /dev/md7

Boot area has rollback archive for the version: undefined
Rollback to the inactive partitions: Impossible

 

Please note:

In this example, the IP addresses are replaced with AA.BB.CC.DD and AA.BB.CC.EE

Also the machine names are replaced with dmXXcelYY and dmXXcelZZ, and the domain name is replaced with Company.Country

Changes

 Upgrading cell image from 11.2.2.3.5 to 11.2.3.1.1

Cause

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