Secure Global Desktop Status Queries using init Scripts Fail with Error: "unknown [failed]" (Doc ID 1479760.1)

Last updated on DECEMBER 17, 2014

Applies to:

Oracle Secure Global Desktop - Version 4.5 to 5.1 [Release 4.0 to 5.0]
Information in this document applies to any platform.

Symptoms

Attempts to query the status of Oracle's Secure Global Desktop (SGD) or Secure Global Desktop Gateway using system init scripts result in error messages, though the applications may be up and running.

Example:

# /etc/init.d/sun.com-sgd-base status
  "unknown [failed]"
# /etc/init.d/sun.com-sgd-gw status
  "unknown [failed]"

 

Cause

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