ACSLS - GUI login error: Error 500 - Internal Server Error (Doc ID 1483923.1)

Last updated on JANUARY 26, 2017

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 8.1 to 8.4 [Release 8.0]
Information in this document applies to any platform.
***Checked for relevance on 27-Jan-2014***
***Checked for relevance on 24-Aug-2015***
***Checked for relevance on 26-Jan-2017***

Symptoms

Error messages during initial logon to the ACSLS GUI:
Error 500 - Internal Server Error
From RFC 2068 HTTP/1.1
10.5.1    500   Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request

'acsss status' shows all ACSLS services are started

Changes

New installation of ACSLS 8.1

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms