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Oracle Virtual Desktop Infrastructure Cacao Log Files Show Frequent Disconnects and Long Query Times From Active Directory Servers (Doc ID 1485383.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Virtual Desktop Infrastructure - Version 3.3 to 3.4.1 [Release 3.0]
Information in this document applies to any platform.


In an Oracle Virtual Desktop Infrastructure (VDI) installation in which Active Directory servers are being used as the User Directory, the  Cacao log files can show entries such as these:

FINEST: thr#54791 Disconnecting from <IP>:3268 FINEST: thr#54789 search of scope(2) filter((&(&(objectclass=user)(!(objectclass=computer)))(|(cn=<USERCN>@<HOSTNAME)(sAMAccountName=<USER>@<DOMAIN>)))) atts([sAMAccountName, distinguishedName]) took 9,523ms FINEST: thr#54797 search of dc=<DC>,dc=<COMPANY>,dc=ORG scope(2) filter((sAMAccountName=<USER>)) atts([]) took 8,053ms FINEST: thr#54797 search of dc=<DC>,dc=<COMPANY>,dc=ORGscope(2) filter((sAMAccountName=<USER>)) atts([]) took 8,459ms FINEST: thr#54790 Disconnecting from <IP>:3268 FINEST: thr#54794 Disconnecting from <IP>:3268

 By default, the Cacao logs are found in:


Administrators can be concerned at the long query times and the frequent disconnects and wonder if something is going wrong in their VDI deployment.





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