Pillar Axiom R5 Software Update Failed due to a FAILED_TO_DRAIN_OPERATION_POOL event (Doc ID 1486443.1)

Last updated on FEBRUARY 10, 2016

Applies to:

Pillar Axiom 600 Storage System - Version All Versions to All Versions [Release All Releases]
Pillar Axiom 500 Storage System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

During an R5.x to R5.x software update, it's possible for the software update to fail due to a "FAILED_TO_DRAIN_OPERATION_POOL" event.  This event can be seen by accessing the System Alerts page and double clicking on "Software Update Failed" alert.

Cause

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