Solaris 11 Start of OC12cU1 on dedicated Proxy Server sends hwmgmtd into maintenance mode (Doc ID 1486930.1)

Last updated on OCTOBER 14, 2016

Applies to:

Enterprise Manager Ops Center - Version 12C and later
Information in this document applies to any platform.

Symptoms

 Solaris 11/OC12cU1 - dedicated proxy server has hwmgmtd SMF service failure

Problem Description
---------------------------------------------------
Reboot the Solaris 11 server.
OC12cU1 proxy software starts.  

After a short period of time, the 'htmgmtd' service faults.

gbrend01ux050 (0):/opt/hcl/support/unix/edonegan> svcs -xv
svc:/network/nfs/nlockmgr:default (NFS lock manager)
State: disabled since Thu Aug 16 18:39:21 2012
Reason: Disabled by an administrator.
  See: http://sun.com/msg/SMF-8000-05
  See: man -M /usr/share/man -s 1M lockd
Impact: 1 dependent service is not running:
       svc:/network/nfs/server:default

svc:/application/management/hwmgmtd:default (Oracle Hardware Management Pack Agent)
State: maintenance since Thu Aug 16 18:39:49 2012
Reason: Start method exited with $SMF_EXIT_ERR_FATAL.
  See: http://sun.com/msg/SMF-8000-KS
  See: http://docs.sun.com
  See: /var/svc/log/application-management-hwmgmtd:default.log
Impact: This service is not running.

Looking at the log shows a missing library.
[ Aug 16 18:37:12 Leaving maintenance because disable requested. ]
[ Aug 16 18:37:12 Disabled. ]
[ Aug 16 18:39:48 Executing start method ("/lib/svc/method/svc-hwmgmtd start"). ]
ld.so.1: hwmgmtd: fatal: libgcc_s.so.1: open failed: No such file or directory
/lib/svc/method/svc-hwmgmtd: line 24: 1048: Killed
[ Aug 16 18:39:49 Method "start" exited with status 95. ]


Error Codes
---------------------------------------------------
ld.so.1: hwmgmtd: fatal: libgcc_s.so.1: open failed: No such file or directory /lib/svc/method/svc-hwmgmtd: line 24: 1048: Killed

Changes

Standalone Sun4v Sparc 12.1.1.2076 PC has Solaris 11 11/11 SRU 9

Cause

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