L700 - Tape Cartridge Cannot be Accessed / Ejected During an ACSLS Audit. ACSLS Audit Failure Noted on ACSLS Event Log (Doc ID 1487408.1)

Last updated on JULY 06, 2017

Applies to:

Sun StorageTek L700 Tape Library - Version Not Applicable to Not Applicable [Release N/A]
Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.2 to 8.1 [Release 7.0 to 8.0]
Information in this document applies to any platform.

Symptoms

During an ACSLS AUDIT the LSM reports hardware failures trying to eject cartridges with unreadable labels.

LSM reporting hardware errors, audit is failing reporting an eject failure on cart '??????' in slot 0,0,0,8,2. CAP requesting to removal of tapes.  ACSLS reporting SLM hardware failure and eject failures during ACSLS audit.

==========================================

From the log file:
1. the ACSLS audit is failing to eject tapes to the CAP.
This message appears in the log frequently..

2012-08-27 14:33:18 AUDIT[19051]:
au_cel_reconcile(1): Cartridge ?????? will be ejected from location   0, 0,
0, 8, 2, unreadable label...

2. Library (L700) failure caused during an audit eject.

2012-08-27 14:12:15 AUDIT[18361]:
1 E au_main.c 1  359
au_main: au_eject() unexpected status = STATUS_LIBRARY_FAILURE

2012-08-27 14:12:15 AUDIT[18361]:
252 N au_terminat.c 1  246
au_terminate: audit failed
not all cartridges were ejected, status = STATUS_LIBRARY_FAILURE

3. Audit gets canceled due to the reason "the CAP is not available" or not all carts were ejected as required by the audit process..

2012-08-27 14:27:10 ACSSA[19004]:
1444 N sa_demux.c 1  296
CAP   0, 0,0: No CAP available, waiting...

2012-08-27 14:27:28 ACSSA[18937]:
1440 N sa_demux.c 1  296
CAP   0, 0,0: Remove cartridges from CAP.

2012-08-27 14:27:38 AUDIT[19004]:
250 N au_terminat.c 1  226
au_terminate: audit cancelled
not all cartridges were ejected, status = STATUS_CANCELLED

==========================================
2012-08-27 14:33:18 AUDIT[19051]:
au_cel_reconcile(1): Cartridge ?????? will be ejected from location   0, 0,
0, 8, 2, unreadable label...

2012-08-27 14:12:15 AUDIT[18361]:
1 E au_main.c 1  359
au_main: au_eject() unexpected status = STATUS_LIBRARY_FAILURE

2012-08-27 14:12:15 AUDIT[18361]:
252 N au_terminat.c 1  246
au_terminate: audit failed
not all cartridges were ejected, status = STATUS_LIBRARY_FAILURE

2012-08-27 14:27:10 ACSSA[19004]:
1444 N sa_demux.c 1  296
CAP   0, 0,0: No CAP available, waiting...

2012-08-27 14:27:28 ACSSA[18937]:
1440 N sa_demux.c 1  296
CAP   0, 0,0: Remove cartridges from CAP.

2012-08-27 14:27:38 AUDIT[19004]:
250 N au_terminat.c 1  226
au_terminate: audit cancelled
not all cartridges were ejected, status = STATUS_CANCELLED

Cause

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