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Troubleshooting of Oracle Explorer Data Collector as part of Oracle Services Tools Bundle (STB). (Doc ID 1492341.1)

Last updated on OCTOBER 14, 2020

Applies to:

Solaris Operating System - Version 8 and later
Oracle Solaris on SPARC (32-bit)
Oracle Solaris on x86 (32-bit)
Oracle Solaris on SPARC (64-bit)
Oracle Solaris on x86-64 (64-bit)

Purpose

This document provides additional troubleshooting information of Oracle Explorer Data Collector as part of Oracle Services Tools Bundle (STB).

For the official documentaion go to: Oracle® Services Tools Bundle (STB) User's Guide

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 First off all, please ensure to use the latest STB release (Doc ID 1153444.1)
 Steps how-to troubleshoot an Explorer collection
 Locate the process tree
 Locate the currently running module/script
 Truss the PID of the module/scripts to examine it's state
 Run explorer with verbose output
 Enabling debugging for the module/script in question
 How-to debug a shell script
 How-to debug a RDA-module
 how-to find/check the duration of specific explorer commands
 Steps how-to troubleshoot an Explorer installation
 Forced installation of STB while colleting logs
 Log files and output useful to collect
 Which parts of STB does the OS team support?
 Tools used by the Oracle Explorer Data Collector are supported by different teams:
References

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