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Problem to upgrade STB tool error STB-02023 (Doc ID 1497851.1)

Last updated on NOVEMBER 27, 2017

Applies to:

Solaris Operating System - Version 11 11/11 and later
Information in this document applies to any platform.
Problems to install the STB 7.1 when the STB 7.0 is installed and the system doesn't have configured the proxy server to access to the oracle repository


The STB 7.1 can not be installed  with these error messages

# ./
List of Services Tool Bundle Components:
  Oracle Explorer Data Collector 7.1
  Oracle Serial Number in EEPROM (SNEEP) 7.1
  Service Tag (ST) packages
  Oracle Autonomous Crashdump Tool 8.17 (ACT)

Would you like to (I)nstall, (X)tract, or (E)xit ? (I by default)I

STB-02023: IPS installation of support/explorer failed

STB-02023: IPS installation of support/sneep failed

STB-02023: IPS installation of support/act failed


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