Pillar Axiom: Brick Temp Degrade Events (Doc ID 1502575.1)

Last updated on MAY 20, 2013

Applies to:

Pillar Axiom 300 Storage System - Version All Versions to All Versions [Release All Releases]
Pillar Axiom 600 Storage System - Version All Versions to All Versions [Release All Releases]
Pillar Axiom 500 Storage System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Western Digital Drives reporting Temp Degrade Events

 

      <SystemEventInformation>
         <EventType>BRICK_TEMP_DEGRADE</EventType>
         <Severity>WARNING</Severity>
         <Category>SYSTEM</Category>
         <Time>2012-10-10T13:16:50.146</Time>
         <ComponentIdentity>
           <WuName>200C000B083A6FF1</WuName>
         </ComponentIdentity>
         <ComponentName>/Brick004</ComponentName>
         <SourceNodeIdentity>
           <Id>2009000B08046F6A</Id>
           <Fqn>/Slammer1/1</Fqn>
         </SourceNodeIdentity>
         <EventParameterList>
           <ParameterName>BrickTempDegradeEvent.BrickEventHeader.length</ParameterName>
           <ParameterValue>52</ParameterValue>
         </EventParameterList>
         <EventParameterList>
           <ParameterName>BrickTempDegradeEvent.BrickEventHeader.id</ParameterName>
           <ParameterValue>BRIX_TMP_DEGRADE</ParameterValue>
         </EventParameterList>
         <EventParameterList>
           <ParameterName>BrickTempDegradeEvent.BrickEventHeader.reserved</ParameterName>
           <ParameterValue>0</ParameterValue>
         </EventParameterList>
         <EventParameterList>
           <ParameterName>BrickTempDegradeEvent.BrickEventHeader.time</ParameterName>
           <ParameterValue>35945144</ParameterValue>
         </EventParameterList>
         <EventParameterList>
           <ParameterName>BrickTempDegradeEvent.BrickEventHeader.wwn</ParameterName>
           <ParameterValue>200C000B083A6FF1</ParameterValue>
         </EventParameterList>
         <EventParameterList>
           <ParameterName>BrickTempDegradeEvent.BrickEventHeader.raidControllerFirmwareVersion</ParameterName>
           <ParameterValue>002114</ParameterValue>
         </EventParameterList>
         <EventParameterList>
           <ParameterName>BrickTempDegradeEvent.BrickEventHeader.controllerId</ParameterName>
           <ParameterValue>0</ParameterValue>
         </EventParameterList>
         <EventParameterList>
           <ParameterName>BrickTempDegradeEvent.BrickEventHeader.reserved1</ParameterName>
           <ParameterValue>0</ParameterValue>
         </EventParameterList>
         <EventParameterList>
           <ParameterName>BrickTempDegradeEvent.BrickEventHeader.info</ParameterName>
           <ParameterValue>BV_INFO</ParameterValue>
         </EventParameterList>
         <EventParameterList>
           <ParameterName>BrickTempDegradeEvent.cruId</ParameterName>
           <ParameterValue>CRU_DRIVE1</ParameterValue>
         </EventParameterList>
         <EventParameterList>
           <ParameterName>BrickTempDegradeEvent.driveSeverity</ParameterName>
           <ParameterValue>TMP_DEGRADE_DRIVE_SEV_LOW</ParameterValue>
         </EventParameterList>
         <EventParameterList>
           <ParameterName>BrickTempDegradeEvent.entryExitResult</ParameterName>
           <ParameterValue>BRIX_TMP_DEGRADE_EXIT_OK</ParameterValue>
         </EventParameterList>
         <EventGuid>001517D0AEA4000132C3FA933C1A113C</EventGuid>
       </SystemEventInformation>

Cause

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