Sun Storage 7000 Unified Storage System: Alerts from readzilla cannot be cleared - even after device replacement or reboot. (Doc ID 1506500.1)

Last updated on DECEMBER 16, 2014

Applies to:

Sun ZFS Storage 7320 - Version Not Applicable to Not Applicable [Release N/A]
Sun ZFS Storage 7420 - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 7410 Unified Storage System - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 7310 Unified Storage System - Version Not Applicable to Not Applicable [Release N/A]
7000 Appliance OS (Fishworks)

Symptoms

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The symptoms of this problem will present as:

Alerts received for a readzilla read cache SSD in the head unit of a ZFS Storage Appliance like:

However attempting to clear this alert, or even replacing the component identified as faulted will just cause a new alert to be generated for the same problem.

This is not the same issue as discussed in <Document 1457578.1>. A reboot does not clear the problem after replacing the device identified as faulted.

Oracle support will need to be engaged to continue diagnosis.

Cause

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