The Secure Global Desktop Administrator Is Reverted Back to the Login Screen of Administration Console with an 'ErrorException occurred' note displayed When Trying To Edit Global Settings (Doc ID 1510347.1)

Last updated on NOVEMBER 16, 2015

Applies to:

Oracle Secure Global Desktop - Version 4.61 to 5.2 [Release 4.0 to 5.0]
Information in this document applies to any platform.

Symptoms

When the Secure Global Desktop (SGD) Administrator logs into the SGD Administration Console and tries to edit a setting under the Global Setting tab, they are abruptly taken back to the login page with the following error:


 

ErrorException occurred
An unexpected condition prevented the completion of your request. You have been logged out as a consistent response could not be guaranteed. You may login again. If the exception continues to occur contact your local support and provide the information provided by the link below

  

Cause

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