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Trouble-shooting the Active Directory (AD) Login Authority (Doc ID 1514584.1)

Last updated on OCTOBER 30, 2018

Applies to:

Oracle Secure Global Desktop - Version 4.31 to 5.3 [Release 4.0 to 5.0]
Information in this document applies to any platform.

Purpose

 This document gives details on how to trouble-shoot the AD login authority in Oracle Secure Global Desktop Software (SGD).

NOTE:   Basic Oracle Secure Global Desktop Active Directory (AD) login authority configuration must be in place before attempting the troubleshooting steps outlined in this document.  This document assumes that Oracle Secure Global Desktop AD login authority has been configure as per documentation below.

For SGD version 4.6+ :   2.2.2. Setting Up Active Directory Authentication
For SGD version upto SGD 4.5:  Setting up Active Directory Authentication

 

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Stage 1
 Stage 2
 Stage 3
 Stage 4

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