SL3000/SL8500 - Rewind/Unload FAILED - Drive is Loaded (Doc ID 1514930.1)

Last updated on JANUARY 04, 2017

Applies to:

Sun StorageTek SL3000 Modular Library System - Version Not Applicable and later
Sun StorageTek SL8500 Modular Library System - Version Not Applicable and later
Information in this document applies to any platform.

This issue applies to the SL8500 library also.

Symptoms

SL3000 Drive(1,1,4,1,4) failed; can’t run jobs.

Large number of RC_6441 “rewindUnload FAILED - drive is loaded” are seen in logs with multiple carts and drives from attached SL3000 (FRS_3.60) with HP LTO3 drives.

2012-11-01T06:54:30.755, 1.1.3.1.3, root, scsi0, move, 2315401, error, 3955, "Error from device Code: 601 - Drive is loaded", Data=<response sequence="127734" final="true"><command>rewindUnload</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>6441</resultCode><resultText><!|CDATA|drive 1,1,3,1,3: rewindUnload FAILED - drive is loaded (cartLabel = )||></resultText><operationalState>601</operationalState></resultStatus></result></response>

2012-11-01T06:54:30.780, 1.1.3.1.3, root, scsi0, move, 2315401, error, 1107, "Drive not unloaded for fetch - on rewindUnload"

NBU parameter "MEDIA_UNMOUNT_DELAY" has already been changed to 1200 secs.

Result code 6441, RC6441

Cause

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