Sun Fire[TM] V1280, E2900, Netra[TM] 1280, and 1290 Servers: IB_SSC fails POST and stuck in a Boot loop

(Doc ID 1517892.1)

Last updated on OCTOBER 11, 2017

Applies to:

Sun Netra 1280 Server - Version Not Applicable and later
Sun Fire V1280 Server - Version Not Applicable and later
Sun Fire E2900 Server - Version Not Applicable and later
Sun Netra 1290 Server - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

The LOM's (IB_SSC) embedded OS is stuck in a reboot loop to where the customer is unable to reach the LOM shell

Error similar to the following are shown:

 

....

System Clock      Test

        System Clock verify             Test
        Board0 Clock is selected
        75MHZ Fixed Crystal is the selected Clock Source
        CLK(Self) :0x0000ffff CLK(Other) : 0x00000000
        REF       : 0x00000000
        ERROR: Reference Counter is zero.Computed Frequencies are invalid
        ERROR   : System clock program


TOD(M48T59)              Test
        TOD Init                        Test
        TOD Functional                  Test
        TOD NVRAM(Non-Destructive)      Test
        TOD Interrupts                  Test
        ERROR   : RACK Timeout during Single Read test
        Add: 0x388000c0
        Exp: 0x6027400a
        Obs: 0x60274008
 Single read test failed for I2C Switch Device


Local I2C AT24C64     Test
        EEPROM       Device             Test
        performing eeprom sequential read

        ERROR   : SLAVE ACK Timeout during SEEPROM Read CMND
        Add: 0x388000c0
        Exp: 0x6050000c
        Obs: 0x60500008

        EEPROM Seq. Read Failed

        FRU: SYSTEM CONTROLLER
        SYSTEM CONTROLLER #1
        ERROR:
        TEST=Local I2C AT24C64
        SUBTEST=EEPROM       Device
        ID=13.1
        COMPONENT UNDER TEST: SEEPROM(AT24C64)      U2913

 

.... or

Local I2C LM75 Test 
TEMP2(CBH) Device Test
ERROR : RACK Timeout during Single Read test 
Add: 0x388000c0 
Exp: 0x604e400a 
Obs: 0x604e4008
ERROR:Single read test failed for I2C Temp2 Device

I2C Temp2 Device Failed

FRU: SYSTEM CONTROLLER
SYSTEM CONTROLLER #1
ERROR: 
TEST=Local I2C LM75 
SUBTEST=TEMP2(CBH) Device 
ID=17.1
COMPONENT UNDER TEST: LM75(CBH) U2916

 

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms