storageArrayProfile.txt Not Reporting the Installed Licenses with the Firmware 07.84.xx.xx (Doc ID 1522625.1)

Last updated on JULY 17, 2017

Applies to:

Sun Storage 6780 Array - Version Not Applicable and later
Sun Storage 6580 Array - Version Not Applicable and later
Sun Storage 2540-M2 Array - Version Not Applicable and later
Sun Storage Common Array Manager (CAM) - Version 6.9 to 6.9 [Release 6.0]
Sun Storage 6180 Array - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

If you collect a supportdata from an array with the firmware 07.84.xx.xx and with Sun Storage Common Array Manager (CAM) 6.9.0_20 which is the required version for this firmware (refer to <Document 1526721.1> Minimum Sun Storage Common Array Manager (CAM) Release Supported with the Firmware (FW) 07.84.xx.xx), the storageArrayProfile.txt file does not list the installed licenses. Here is an example:

 

Cause

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