Server can't boot with LSI RAID Controller error messages on a Sun Fire V440/V445 and Netra 440

(Doc ID 1523406.1)

Last updated on MARCH 29, 2017

Applies to:

Sun Netra 440 Server - Version All Versions to All Versions [Release All Releases]
Sun Fire V440 Server - Version All Versions to All Versions [Release All Releases]
Sun Fire V445 Server - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms



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This document describes how to manage LSI RAID Controller 'failed' messages when a Sun Fire V440/V445 and/or Sun Netra 440 can't boot from any of its Internal Disks.

Error Messages:
All these messages can be seen at the ok prompt (OBP Level). They usually appear at the end of POST, but that does not mean the SCSI bus has failed. Please read below.

Example 1:

Sun Fire V440, No Keyboard
Copyright 1998-2004 Sun Microsystems, Inc.  All rights reserved.
OpenBoot 4.13.0, 4096 MB memory installed, Serial #57067141.
Ethernet address 0:3:ba:66:c6:85, Host ID: 8366c685.

ERROR: LSI1030: timeout waiting for interrupt status.
ERROR: LSI1030 MPT Firmware, receive-message: issue-port-enable failed.
ERROR: LSI1030: timeout waiting for interrupt status.
ERROR: LSI1030 MPT Firmware, receive-message: issue-port-enable failed.

{1} ok probe-scsi-all
/pci@1f,700000/scsi@2,1
ERROR: LSI1030: timeout waiting for interrupt status.
ERROR: LSI1030 MPT Firmware, receive-message: issue-port-enable failed.
ERROR: LSI1030: timeout waiting for interrupt status.
ERROR: LSI1030 MPT Firmware, receive-message: issue-port-enable failed.
Can't open SCSI host adapter

Example 2:

{3} ok boot boot
ERROR: LSI1030: unknown error returned by IOC: scsi-status = 00, ioc-status = 004b
ERROR: LSI1030: execute-command: I/O timed out.

ERROR: LSI1030: unknown error returned by IOC: scsi-status = 00, ioc-status = 004b
ERROR: LSI1030: unknown error returned by IOC: scsi-status = 00, ioc-status = 004b
ERROR: LSI1030: unknown error returned by IOC: scsi-status = 00, ioc-status = 004b
Boot device: /pci@1f,700000/scsi@2/disk@1,0  File and args: boot
The file just loaded does not appear to be executable.
{3} ok probe-scsi-all
/pci@1f,700000/scsi@2,1

/pci@1f,700000/scsi@2
ERROR: LSI1030: unknown error returned by IOC: scsi-status = 00, ioc-status = 004b

Example 3:

Error: /pci@1f,700000/scsi@2,1 selftest failed, return code = 1
Testing /pci@1f,700000/scsi@2
ERROR: LSI1030: timeout waiting for interrupt status.

ERROR: LSI1030 MPT Firmware, receive-message: issue-port-enable failed.

ERROR: LSI1030: timeout waiting for interrupt status.

ERROR: LSI1030 MPT Firmware, receive-message: issue-port-enable failed.


  ERROR   : 1030 scsi open failed.
  DEVICE  : /pci@1f,700000/scsi@2
  SUBTEST : selftest:unit-rdy-test
  MACHINE : Sun Fire V440
  SERIAL# : 53766073
  DATE    : 01/03/2013 18:18:09  GMT
  CONTR0LS: diag-level=max test-args=

Error: /pci@1f,700000/scsi@2 selftest failed, return code = 1


ERROR: OpenBoot Diagnostics failed.

ERROR: OpenBoot Diagnostics failed
WARNING: Device /pci@1f,700000/scsi@2,1 already marked with 'status' == fail
WARNING: Device /pci@1f,700000/scsi@2 already marked with 'status' == fail

SC Alert: /pci@1f,700000/scsi@2,1 fail

SC Alert: /pci@1f,700000/scsi@2 fail

 

Cause

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