My Oracle Support Banner

How Do I Provide Information If There Is A Problem With The Oracle Virtual Desktop Infrastructure Support Bundle ? (Doc ID 1524245.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Virtual Desktop Infrastructure - Version 3.3.2 to 3.4.1 [Release 3.0]
Information in this document applies to any platform.

Goal

Oracle Virtual Desktop Infrastructure (VDI) product provides a Support Bundle utility as per:

 https://support.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1345626.1&h=Y

Occasionally there is a problem with the Support Bundle utility or uploading the Support Bundle for Support to review. Is there a way to gather the information manually instead ?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.