Cannot Connect To Knowledge Base (KB) due to "Unable to establish SSL connection" Error
(Doc ID 1525747.1)
Last updated on JULY 20, 2023
Applies to:
Enterprise Manager Ops Center - Version 12C to 12.4.0 [Release 12.0]Information in this document applies to any platform.
Symptoms
Ops Center BUI can't connect to Knowledge Base even though the following is true:
1) EC is successfully registered
2) EC is internet connected
3) OCDoctor --check-connectivity is successful: The 4 steps are "OK"
NOTE: The "Administration" --> "Enterprise Controller" and the "Edit Authentications" action pop-up window shows a successful authentication validation of the user but the MOS user is absent on the top part of the pop-up window.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |