LibAttach - LibAttach cannot communicate to ACSLS after Firewall is installed (Doc ID 1526452.1)

Last updated on AUGUST 07, 2017

Applies to:

Sun StorageTek Library Attach (LibAttach) Software - Version 1.4.1 to 1.4.3 [Release 1.4]
Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.1 to 8.2 [Release 7.0 to 8.0]
Information in this document applies to any platform.

Symptoms

1. Errors in LibAttach event log:
=====================================
1-30-13 21:43:40 SSI[0] (3632):
Packet source: From Client
ssi_identifier: 55
ssi client address: 10.72.204.7 ssi client port id: 1133
... (1669 bytes of trace data received) ...

01-30-13 21:43:40 SSI[0] (8280):
Packet source: From Client
ssi_identifier: 58
ssi client address: 10.72.204.7 ssi client port id: 33000
... (1670 bytes of trace data received) ...

01-30-13 21:43:51 SSI[0] (3632):
[csi_rconnect.c:97] ONC RPC: csi_rconnect() (3632): status:STATUS_NI_FAILURE; failed: connect()
Error 10061 connecting to remote host 10.71.83.60:48021;

01-30-13 21:43:51 SSI[0] (3632):
[csi_rpccall.c:429] ONC RPC: csi_rpccall() (3632): status:STATUS_NI_FAILURE; failed: csi_rconnect()
Failed connecting to remote host;

2. A firewall was installed. After installing the firewall, the LibAttach clients can no longer communicate with ACSLS.

3. ACSLS and the rest of the client hosts are outside the firewall. There is no communication problem between ACSLS and these clients.

Changes

LibAttach was placed behind a firewall

Cause

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