Users connecting to Virtual Desktop Infrastructure see a message indicating that "An internal error occurred" and the "vdadbconnection.properties" file contains the wrong fully qualified domain name of the master database host.
(Doc ID 1527145.1)
Last updated on SEPTEMBER 04, 2018
Applies to:Oracle Virtual Desktop Infrastructure - Version 3.4.1 to 3.5.1 [Release 3.0]
Information in this document applies to any platform.
When using Virtual Desktop Infrastructure (VDI), users connecting to VDI see the Available Desktops screen, no desktops listed, and messages stating:
An internal error occurred
The "vda-center status" command’s output indicates "Could not retrieve database status. The VDI Service is currently
and the "vdadbconnection.properties" file in "/etc/opt/SUNWvda" has the wrong fully qualified domain name of the master database host in the "eclipselink.jdbc.url" setting.
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