My Oracle Support Banner

Auto Service Request (ASR) Software Out of Java Heap Space (Doc ID 1527148.1)

Last updated on JUNE 29, 2020

Applies to:

Sun Software - Generic - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

  1. ASR Manager is not able to capture and process notification traps
  2. ASR Manager will report "No Heartbeat" issues through the My Oracle Support (MOS) and ASR Notification email systems
  3. Unable to run ASR CLI commands on the ASR Manager

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.