Auto Service Request (ASR) Software Out of Java Heap Space (Doc ID 1527148.1)

Last updated on MAY 17, 2017

Applies to:

Sun Software - Generic - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

  1. ASR Manager is not able to capture and process notification traps
  2. ASR Manager will report "No Heartbeat" issues through the My Oracle Support (MOS) and ASR Notification email systems
  3. Unable to run ASR CLI commands on the ASR Manager

Cause

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