Upgrading Failover Head on Oracle Open Storage Firmware To 2011.1.4.0 Causes Oracle Virtual Desktop Infrastructure 3.4.1 To Stop Cloning

(Doc ID 1527928.1)

Last updated on JANUARY 06, 2015

Applies to:

Oracle Virtual Desktop Infrastructure - Version 3.4.1 and later
Information in this document applies to any platform.


Upgrading failover head on Oracle Open Storage Firmware to version 2011.1.4.0 causes Oracle Virtual Desktop Infrastructure (VDI) 3.4.1  to stop cloning images.  

NOTE: This version of the firmware is supported as per:


Error messages similar to the following can be seen in the cacao logs:

By default the cacao logs are found:

On Solaris: /var/cacao/instances/vda/logs

On Linux:  /var/opt/sun/cacao2/instances/vda/logs/ 


Oct 4, 2011 8:35:04 AM com.sun.vda.service.storage.AmberQ3Storage getLun
SEVERE: thr#14229 Command "script run('cd /') ; run('shares') ; run('select
sun-vdi') ; run('select d8b03251-9ed2-416d-b7f4-711bcaff977d') ; stdout =
run('get assignednumber') ; print(stdout)" failed on host vdistorage1!
Error code: 0
Output:   This controller is running a different software version from its
Output:   peer. Configuration changes made to either controller will not be
Output:   to its peer while in this state, and may be undone when the two
Output:   versions are synchronized. Please see the appliance documentation
for more
Output:   information.
Output:                 assignednumber = 0
Oct 4, 2011 12:05:56 AM com.sun.vda.service.core.SystemMonitorMgr
WARNING: thr#25 Erroneous Storages:
[id=31, ErrorCause=[storage__unresponsive]]
[id=22, ErrorCause=[storage__unresponsive]]




 Firmware versions on Oracle Open Storage heads do not match.


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