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SL500 - Put Failures, Empty Slot Seen When Slot is Occupied (Doc ID 1534394.1)

Last updated on OCTOBER 23, 2019

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.


Robot does not scan whatever tape put in cell 0,1,6,8 when "scanaudit" is ON.
Hence SL500 thinks the slot is empty & when carts are added via CAP, Robot tries to put the new cart into that slot and fails.
A physical audit of slot 0,1,6,8 does scan the barcode & everything is fine until the next power cycle or door open event.

When "scanaudit" is OFF, the problem is not seen but the audit time increases greatly.

Array & Robot are replaced and alignment is checked OK.




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