LTO - Drives Going Offline And Exhibiting Mount Errors On The Backup Application
(Doc ID 1536581.1)
Last updated on JULY 25, 2022
Applies to:
Sun StorageTek SL8500 Modular Library System - Version Not Applicable to Not Applicable [Release N/A]IBM LTO4 Tape Drive - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.
Symptoms
A backup application may indicate that the drives go offline and have load problems.
Error samples from Commvault software:
Alert: Commvault tape drive alert
Type: Media Management - Device Status
Detected Criteria: Drive went Offline
Detected Time: Tue Mar 05 08:05:02 2013
CommCell: <Removed for security reasons>
User: Not Applicable
Status: Drive Switched On/Off-line
Library Name: TAPE-STK_ACSLS_1_SL8500_VW9
Mount Path: Not Applicable
Drivepool: Not Applicable
Drive: IBM ULTRIUM-TD4_19
Failure Reason: Not Applicable
Condition Cleared: Yes
Alert: Commvault Tape Library Alert
Type: Media Management - Library Management
Detected Criteria: Media Mount and Usage Errors
Detected Time: Tue Mar 05 07:02:46 2013
CommCell: <Removed for security reasons>
User: Not Applicable
Status: Unmount Error
Library Name: STK ACSLS 1
SparePool/Mount Path: Not Applicable
Drivepool: <Removed for security reasons>
Drive: IBM ULTRIUM-TD4_7
MediaAgent Name: <Removed for security reasons>
Media label: 010070
Media/Space left: 0
Failure Reason: Not Applicable
Other library: Not Applicable
Recall Reason: Not Applicable
Recall Expiration Time: Not Applicable
Recall Destination: Not Applicable
Media List: Not Applicable
Condition Cleared: No
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |