Sun ZFS Storage Appliance: DE2-24C / DE2-24P Enclosures Are NOT Recognized By 7120 On 2011.1.5.0 (Doc ID 1539460.1)

Last updated on MAY 17, 2013

Applies to:

Sun ZFS Storage 7120 - Version All Versions to All Versions [Release All Releases]
7000 Appliance OS (Fishworks)
Regardless of statement in the release note on 2011.1.5.0 and the data sheet, Sun ZFS Storage 7120 does not recognize DE2-24P and DE2-24C enclosures with 2011.1.5.0 base version.

Symptoms

The following symptoms are observed.  The examples will follow.

  1. The disk enclosures are not visible from Configuration > Storage in the BUI/CLI.
  2. The disk enclosures are not visible from Maintenance > Hardware in the BUI/CLI.
  3. However the enclosures can be seen connected at the SAS level.

 

How to confirm your enclosure is not present at "configuration storage" via CLI.
By running the following commands, you are able to confirm the DE2 enclosures are not recognized in "configuration storage" context.

 

How to confirm if your enclosure and hard drives are recognized at SAS level.

There is no supported way for end-users to confirm if the drives are recognized at the SAS level.

Please contact Oracle Support.

 

Changes

New DE2-24 tray has been installed and the installed code is 2011.1.5 (non IDR release).

Cause

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