OKM - "Key not found" errors in the OKM audit log (Doc ID 1540231.1)

Last updated on SEPTEMBER 04, 2014

Applies to:

Oracle Key Manager - Version 2.0.2 to 2.5.2 [Release 2.0]
Sun StorageTek 9840D Tape Drive - Version Not Applicable to Not Applicable [Release N/A]
ORACLE Server for UNIX System V/386

Symptoms

9840D tape drives are hanging or timeing out waiting for encryption keys to be sent to them from KMA servers.

Repeated errors in the OKM Audit log:
F497C25F6A8FFF4F00000000013F4F96        F497C25F6A80E54F        mxzkmmbm09      Data Unit Agent Operations     
Medium Term Retention   Retrieve Data Unit Keys Key not found   Error   000208000140   
2013-03-23 00:43:05.952617+00   469C    172.18.21.25    Data Unit ID = 09A38BT24598970F821B0C5AAC80D296,
External Unique ID = (null), External Tag = Z89280, Page Size = 31, Page Offset = 0,
Key ID = 000000000000000000000000000000000000000000000000000000000000     Retry using different input


Changes

none

Cause

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