My Oracle Support Banner

OS Provisioning Fails On S11 Machine with Unable To Create Installadm Service (Doc ID 1540684.1)

Last updated on JULY 20, 2023

Applies to:

Enterprise Manager Ops Center - Version 12c (12.1) to 12c (12.1) [Release 12.0]
Information in this document applies to any platform.


Ops Center OS provisioning can fail on an s11 machine, with the error "unable to create installadm service".  In these situations the following error will be found in the cacao logs:

SEVERE: thr#310:"JM-<HOSTNAME>.857.1.6850.6836_<IP>" Unable to create installadm service <HOSTNAME>_oc_solaris_sparc. Output from command com.sun.hss.domain.OperationNotSupportedException: subprocess returned non-zero: /usr/sbin/installadm create-service -n <HOSTNAME>_oc_solaris_sparc -a sparc -p solaris=http://<IP>/IPS/ -d /var/js/AI/sparc returned 2


An OSP attempt of a Solaris 11 system will fail whenever /bin/hostname on the proxy host reveals a fully qualified hostname, or even when it contains "." characters.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.