Sun Storage J4200 Array: Lost Communication with Sun Storage Common Array Manager (CAM) after Applying Solaris Kernel Patch or Upgrading to Solaris 10 Update 10
Last updated on OCTOBER 05, 2017
Applies to:Sun Storage J4200 Array - Version Not Applicable and later
Oracle Solaris on x86-64 (64-bit)
Oracle Solaris on SPARC (32-bit)
Oracle Solaris on SPARC (64-bit)
Oracle Solaris on x86 (32-bit)
CAM has lost communication to a registered J4200 array or CAM is unable to discover a J4200 array.
Plugin files exist for the other J4x00 arrays, but not for the J4200:
# ls -l
-rwxr-xr-x 1 root bin 24916 Jul 4 2011 LSILOGIC-SASX28-A.0.so*
-rwxr-xr-x 1 root bin 25432 Jul 4 2011 SUN-Storage-J4400.so*
-rwxr-xr-x 1 root bin 32060 Jul 4 2011 SUN-Storage-J4500.so*
-rwxr-xr-x 1 root bin 38308 Jul 4 2011 SUN.so*
This issue does not affect J4400 or J4500 arrays. It does not affect systems with a Solaris release lower than Solaris 10 update 10 without patch 144500-19 (144501-19 for x86).
This issue affects only communication between the J4200 array and Common Array Manager (CAM). Data access (I/O) to the J4200 disks is not affected.
Installation of patch 144500-19 or higher on SPARC, 144501-19 or higher on x86, or upgrade to Solaris 10 update 10 (s10_u10, 8/11).
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