Sun Storage J4200 Array: Lost Communication with Sun Storage Common Array Manager (CAM) after Applying Solaris Kernel Patch or Upgrading to Solaris 10 Update 10 (Doc ID 1544541.1)

Last updated on FEBRUARY 24, 2017

Applies to:

Sun Storage J4200 Array - Version Not Applicable and later
Oracle Solaris on x86-64 (64-bit)
Oracle Solaris on SPARC (32-bit)
Oracle Solaris on SPARC (64-bit)
Oracle Solaris on x86 (32-bit)

Symptoms

CAM has lost communication to a registered J4200 array or CAM is unable to discover a J4200 array.

Plugin files exist for the other J4x00 arrays, but not for the J4200:

# cd /usr/lib/scsi/plugins/ses/vendor
# ls -l
-rwxr-xr-x 1 root bin 24916 Jul  4  2011 LSILOGIC-SASX28-A.0.so*
-rwxr-xr-x 1 root bin 25432 Jul  4  2011 SUN-Storage-J4400.so*
-rwxr-xr-x 1 root bin 32060 Jul  4  2011 SUN-Storage-J4500.so*
-rwxr-xr-x 1 root bin 38308 Jul  4  2011 SUN.so*

 

This issue does not affect J4400 or J4500 arrays. It does not affect systems with a Solaris release lower than Solaris 10 update 10 without patch 144500-19 (144501-19 for x86).

This issue affects only communication between the J4200 array and Common Array Manager (CAM). Data access (I/O) to the J4200 disks is not affected.

 

Changes

Installation of patch 144500-19 or higher on SPARC, 144501-19 or higher on x86, or upgrade to Solaris 10 update 10 (s10_u10, 8/11).

 

Cause

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