ACSLS - FC HBA connected to switch shows Link Offline / Link Online messages (Doc ID 1545040.1)

Last updated on APRIL 07, 2016

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 8.0 to 8.4 [Release 8.0]
Information in this document applies to any platform.

Symptoms

The customer reports that one port on the card drops offline randomly (usually after the reboot -r)

 

The HBA in the ACSLS server was replaced and connection stays good for about 6 hours. Eventually, the problem would recur.
This HBA is the Qlogic HBA used by the ACSLS SMCE client to communicate with the ACSLS logical library

 

FC HBA connected to brocade switch, shows Link OFFLINE/Link Online messages in /var/adm/messages file
---
Mar 19 12:43:00 adcgitacsls01 fctl: [ID 517869 kern.warning] WARNING: fp(2)::GPN_ID for D_ID=14a00 failed
Mar 19 12:43:00 adcgitacsls01 fctl: [ID 517869 kern.warning] WARNING: fp(2)::N_x Port with D_ID=14a00, PWWN=21000024ff3168f1 disappeared from fabric
Mar 19 12:46:24 adcgitacsls01 fctl: [ID 517869 kern.warning] WARNING: fp(2)::N_x Port with D_ID=14a00, PWWN=21000024ff3168f1 reappeared in fabric
Mar 19 12:49:42 adcgitacsls01 qlc: [ID 630585 kern.info] NOTICE: Qlogic qlc(2): Link OFFLINE
Mar 19 12:51:12 adcgitacsls01 fctl: [ID 517869 kern.warning] WARNING: fp(2)::OFFLINE timeout
Mar 19 12:51:31 adcgitacsls01 qlc: [ID 630585 kern.info] NOTICE: Qlogic qlc(2): Link ONLINE
Mar 19 12:51:34 adcgitacsls01 fctl: [ID 517869 kern.warning] WARNING: fp(2)::N_x Port with D_ID=13c00, PWWN=21000024ff3475d6 has a new D_ID=13c00 now
Mar 19 12:51:34 adcgitacsls01 fctl: [ID 517869 kern.warning] WARNING: fp(2)::N_x Port with D_ID=14600, PWWN=21000024ff3b7018 reappeared in fabric
Mar 19 12:51:36 adcgitacsls01 fctl: [ID 517869 kern.warning] WARNING: fp(2)::N_x Port with D_ID=14f00, PWWN=500104f000b03978 reappeared in fabric
Mar 19 12:51:37 adcgitacsls01 scsi: [ID 243001 kern.info] Target 0x14f00: Nonzero peripheral qualifier: Device type=0x8 Peripheral qual=0x1
Mar 19 13:03:15 adcgitacsls01 qlc: [ID 630585 kern.info] NOTICE: Qlogic qlc(2): Link OFFLINE
Mar 19 13:03:19 adcgitacsls01 qlc: [ID 630585 kern.info] NOTICE: Qlogic qlc(2): Link ONLINE


The ACSLS surrogate log shows operations timing out:
---
2013-03-19 12:39:25.590 com.sun.slim.libcontrol.acslm.AbstractLMOperation call (Thread-1) - FINER: Operation processing failure: Operation timed out after 5 MINUTES.
2013-03-19 12:39:25.591 com.sun.slim.tools.surr.esr.ExpireStaleRequests run (Thread-1) - SEVERE: EXCEPTION: com.sun.slim.libcontrol.api.exceptions.OperationTimedOutException: Operation timed out after 5 MINUTES.
com.sun.slim.libcontrol.api.exceptions.OperationTimedOutException: Operation timed out after 5 MINUTES.
at com.sun.slim.libcontrol.acslm.AbstractLMOperation.call(AbstractLMOperation.java:466)
at com.sun.slim.tools.surr.esr.ExpireStaleRequests.run(ExpireStaleRequests.java:87)

2013-03-19 12:39:27.138 com.sun.slim.model.impl.EventsImpl deleteByAge (Thread-24) - FINER: Aged 2 records out of the database.
...
2013-03-19 12:39:58.892 com.sun.slim.model.impl.EventsImpl deleteByAge (Thread-24) - FINER: Aged 2 records out of the database.
2013-03-19 12:43:32.585 com.sun.slim.model.impl.EventsImpl deleteByAge (Thread-24) - FINER: Aged 2 records out of the database.
2013-03-19 12:44:36.620 com.sun.slim.libcontrol.acslm.AbstractLMOperation call (Thread-1) - FINER: Operation processing failure: Operation timed out after 5 MINUTES.
2013-03-19 12:44:36.621 com.sun.slim.tools.surr.esr.ExpireStaleRequests run (Thread-1) - SEVERE: EXCEPTION: com.sun.slim.libcontrol.api.exceptions.OperationTimedOutException: Operation timed out after 5 MINUTES.
com.sun.slim.libcontrol.api.exceptions.OperationTimedOutException: Operation timed out after 5 MINUTES.
at com.sun.slim.libcontrol.acslm.AbstractLMOperation.call(AbstractLMOperation.java:466)
at com.sun.slim.tools.surr.esr.ExpireStaleRequests.run(ExpireStaleRequests.java:87)

Changes

No known changes to the configuration

Cause

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