SL8500 - Robot Retry and Obstructed Errors 5010/5611 After Handbot Replacement (Doc ID 1551847.1)

Last updated on JUNE 07, 2017

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Robot Retry and Obstructed Errors 5010/5611 after Handbot Replacement.

RC5010, RC5611, Result code 5010, 5611

- Handbot unable to find targets.

1319: Robot operation failed Code: 502 - Robot can not find target;
SdpIncidentId: 20268845
Events -------------------------1319 (Critical): Robot operation failed Code: 502 - Robot can not find target.

SLS0125D MOUNT OF 075693 ON DRIVE 0075 - VOLUME NOT IN CELL 01:00

Cause

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