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SAM-QFS: Stager Stuck With "warning Invalid Tar Header" And "Stage Volume Xx Unavailable" After 5.3-01 Patch Level Update (Doc ID 1552710.1)

Last updated on JUNE 11, 2018

Applies to:

Oracle Hierarchical Storage Manager (HSM) and StorageTek QFS Software - Version 5.3 and later
Information in this document applies to any platform.

Symptoms

The stager is stuck with "warning Invalid tar header" and "Stage volume xx unavailable" messages seen, after 5.3-01 patch level (5.3.9 build) update.

The copy, from which the stage was started, is being marked damaged.

If this happens, no subsequent stages will go through until the customer restarts the entire stageing process.


/var/adm/messages shows:

May 2 04:46:02 dstorage3 sam-stagerd_copy[12587]: [ID 702911 local7.warning] warning Invalid tar header, file '/nas1/group/Einxxxxxxxter/Lagepl\344ne von Strahlxxxxxxxzbereichen/images/Aussteller/lagetsi_k.jpg' (inode 4024480.23), archive copy 1.
May 2 04:46:02 dstorage3 sam-stagerd_copy[12587]: [ID 702911 local7.warning] warning Cannot stage from volume dskar_remainder.
May 2 04:46:02 dstorage3 sam-stagerd[2657]: [ID 702911 local7.warning] warning File '/nas1/group/Einxxxxxxxter/Lagepl\344ne von Strahlxxxxxxxzbereichen/images/Aussteller/lagetsi_k.jpg' (inode 4024480.23), archive copy 1, is marked damaged.
May 2 09:50:04 dstorage3 samfs: [ID 964643 kern.warning] WARNING: SAM-QFS: nb_cache_r: syscall_unload_response error: rdev: 0 rm_pid: 6038 fh_pid: 1946
May 2 09:52:18 dstorage3 sam-archiverd[2655]: [ID 702911 local7.warning] warning sam-arcopy[1946] exit status 0100
May 2 10:06:34 dstorage3 sam-archiverd[2655]: [ID 702911 local7.warning] warning ArchReq nb_cache_r.ten_years.1.936 queue timeout:Waiting for :arrun
May 2 10:09:03 dstorage3 sam-archiverd[2655]: [ID 702911 local7.warning] warning(4349) Stage volume li.A30091 unavailable
May 2 10:09:03 dstorage3 sam-archiverd[2655]: [ID 702911 local7.warning] warning(4349) Stage volume li.A00002 unavailable
May 2 10:09:03 dstorage3 sam-archiverd[2655]: [ID 702911 local7.warning] warning(4349) Stage volume li.A10013 unavailable

Notice the 'D' flag shown for copy 1, in the sls -D output below.  This indicates that the archive copy 1 of that file is damaged.

bash-3.00# sls -D lagetsi_k.jpg
lagetsi_k.jpg:
  mode: -rwxrwx---  links:   1  owner: gqo       group: xm      
  length:    278327  admin id:  20520  inode:   4024480.23
  project: noproject(2)
  offline;  archdone;
  copy 1: ----D- Jan 17  2011    45b974.b65a dk dskar_remainder d69/d185/f116
  copy 2: ------ Apr 25 15:38    3922e5.11e9065 li S00076
  access:      Feb 16 03:24  modification: Nov  5  2002
  changed:     Jan 17  2011  attributes:   Jan 17  2011
  creation:    Jan 17  2011  residence:    Apr 25 15:40

Cause

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In this Document
Symptoms
Cause
Solution
References


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