9840C - Load Failed With Media Error: CartLabel xxxxxx FSC5B02 (Doc ID 1555864.1)

Last updated on MAY 22, 2017

Applies to:

Sun StorageTek 9840C Tape Drive - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

Tape drive is failing to load tapes FSC5B02, 5B02

SLC log example:

Time : 2013-05-21T23:53:24.043
                   Device Address : 1.1.2.1.4
                   User :     root
                   Requester :     hli0
                   Activity : move
                   Request Id : 51708050
                   Level : error
                   Result Code : 3955
                   Text :  "Error from device Code: 605 - Drive media error"
                   Parameters :  Data=<response sequence="11758105" final="true"><command>load</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>6415</resultCode><resultText><!|CDATA|drive 1,1,2,1,4: load FAILED with mediaError: CartLabel M011120R FSC: 5B02||></resultText><operationalState>605</operationalState></resultStatus></result></response>

Result Code 3955, RC3955

Cause

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