SL48 - Error: Robotic Failure 8F 0E, Library Cannot Load/Unload Tapes (Doc ID 1556035.1)

Last updated on MAY 19, 2017

Applies to:

Sun StorageTek SL48 Tape Library - Version All Versions and later
Information in this document applies to any platform.

Symptoms

The tape library cannot load/unload tapes or scan barcodes for inventory assessment due to a "Robotic Failure" error.

Error Codes
---------------------------------------------------
"8F 0E Robotic Failure","HE: cannot find slider block - Code: 8F - error during slider init -> get range - Code: 0E"

Updated the library firmware and it is now running H.10 / 3.10e.  However, the same error persists.  When using the RMI and selecting the Status > Inventory tab, the library shows that there is a tape in Drive 1 (tape labeled 000044L4), but the Source is shown as "N.A.", which is strange, because normally it reveals which slot the tape came from.

Reviewed SL48 Error Log:

13.05.20 08:03:24.17 LIB/ERR<80 8F 0E 34 2B 0F 00 00 00 00 00 00 FF FF FF FF
                            FF FF 00 20 20 20 20 20 20 20 20 20 20 20 20 20
                            20 20 20 00 00 00 00 00 00 00 00 > HE: cannot find slider block
13.05.20 07:41:14.88 LIB/ERR<80 8F 0E 00 2B 00 00 00 00 00 00 00 FF FF FF FF
                            FF FF 00 20 20 20 20 20 20 20 20 20 20 20 20 20
                            20 20 20 00 00 00 00 00 00 00 00 > HE: cannot find slider block

13.05.20 07:38:30.42 TRC/CST<51 48 2E 31 30 > Library firmware upgrade      <----------------------------------------Code Update, Noted the time.  Verified issue occurs before and after code upgraded.

13.05.17 12:59:10.63 LIB/ERR<80 8F 0E 12 2B 0F 00 00 00 00 00 00 FF FF FF FF
                            FF FF 00 20 20 20 20 20 20 20 20 20 20 20 20 20
                            20 20 20 00 00 00 00 00 00 00 00 > HE: cannot find slider block
13.05.17 12:56:44.56 LIB/ERR<80 8F 0E 40 2B 0F 00 00 00 00 00 00 FF FF FF FF
                            FF FF 00 20 20 20 20 20 20 20 20 20 20 20 20 20
                            20 20 20 00 00 00 00 00 00 00 00 > HE: cannot find slider block

Cause

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