Secure Global Desktop Administration Console Launches, but New Browser Tab is Rendered Empty with Internet Explorer 9 (Doc ID 1557675.1)

Last updated on JANUARY 09, 2015

Applies to:

Oracle Secure Global Desktop - Version 5.0 to 5.1 [Release 5.0]
Information in this document applies to any platform.

Symptoms

After installation of Secure Global Desktop (SGD) version 5.0, the Administrator may find that all administration applications and profile objects work as expected, except the Administration Console (AC).   When attempting to launch the AC, a new tab will open as expected, but will render no page, and display no errors.

This behavior is seen specifically on connecting from a client running Windows 7, and Internet Explorer (IE) version 9.  

Connecting with an alternate supported browser will allow the Adminstration Console to render as expected.

Cause

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