Explorer May Hang on Solaris 11 On Disk Section On Command ls -lL /dev (Doc ID 1558662.1)

Last updated on MARCH 02, 2017

Applies to:

Explorer Data Collector - Version 5.11 and later
Solaris Operating System - Version 11 and later
Information in this document applies to any platform.

Symptoms

When running a Solaris explorer on a Solaris 11 server, the running explorer may hang or never finish on the disks section

When that happens, you need to check with ps -ef command and see if there is any hung process.

On this particular situation, you may find an "ls -lL /dev" process started long time ago:

 

Note. This was observed on a SOLARIS 11 sparc server, but it could affect also to SOLARIS 11 x86 servers.

Cause

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