How to troubleshoot OpsCenter JET and ISC DHCP server when it fails to retrieve Profile. (Doc ID 1559071.1)

Last updated on NOVEMBER 10, 2020

Applies to:

Goal

OpsCenter JET and ISC DHCP server

One of the most recent failures I experienced with OpsCentre was during the import of a pre-cooked jet template and flash archive. I managed to create the profile and plan (although it didn’t seem to like my compressed flar archive and I had to switch to an uncompressed one). I was hoping, given that I know both the flash archive and the template are good that this would be as simple as pointing OpsCenter at the necessary files and it would do the rest. However, when I attempted to apply this new deployment plan and profile to a client I received the following errors:

The DeploymentPlan execution job failed because the DeploymentProvider OSDeployment
for Step Provision OS failed to generate tasks for the job:
com.sun.xvm.services.osdeployment.OSDeploymentException: Cannot prepare OS profile:
com.sun.xvm.services.osdeployment.OSDeploymentException: Failed to retrieve Profile
Information from database. (32557). Contact My Oracle Support if the problem persists. (10445)

Solution

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