Sun Ray Server Returns 'socket looping limit exceeded' Messages when Sun Ray Clients Try to Connect over the Internet (Doc ID 1559724.1)

Last updated on JULY 28, 2016

Applies to:

Sun Ray Software - Version SRS 5.4 to SRS 5.4.4 [Release 5.0]
Information in this document applies to any platform.

Symptoms

Clients trying to access a Sun Ray Server via the Internet may fail to establish connection with the following entries shown in the 'messages*' logs that are typically available at '/var/opt/SUNWut/log' folder:

While in this state, connections from users on clients local to the same Sun Ray Server may connect successfully. 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms