SL8500/SL3000 - Drive Reporting 1320 Drive Communication Timeout (Doc ID 1560073.1)

Last updated on FEBRUARY 15, 2017

Applies to:

Sun StorageTek T10000 Tape Drive - Version All Versions to All Versions [Release All Releases]
Sun StorageTek SL3000 Modular Library System - Version All Versions to All Versions [Release All Releases]
Sun StorageTek 9840 Tape Drive - Version Not Applicable to Not Applicable [Release N/A]
LTO Tape Drive - Version All Versions to All Versions [Release All Releases]
Sun StorageTek SL8500 Modular Library System - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Symptoms

Some possible causes:

- drive SNO

- drive was IPLed

- drive was removed from the library.

- drive tray power problem

 

 

Example:

Drive 1,3,2,1,1 offline.

Drive may or may not be in an operational status. 

Drive_Bay29(1.3.2.1.1)

1301 - (1X)
Device response time-out, request= getState Internal 1,3,2,1,1 address = Drive_Bay29(1,3,2,1,1)
(Errors Started - 2013-06-05 18:47:30 Errors Stopped - 2013-06-05 18:47:30)

1303 - (50X)
Failure from drive Code: 604 - Drive is not functional, drive 1,3,2,1,1: getInfo FAILED, resultCode = 6407
Failure from drive Code: 604 - Drive is not functional, drive 1,3,2,1,1: getInfo FAILED, resultCode = 6406
Failure from drive Code: 604 - Drive is not functional, drive 1,3,2,1,1: getInfo FAILED, resultCode = 6403
Failure from drive Code: 604 - Drive is not functional, drive 1,3,2,1,1: setDriveConfig FAILED, resultCode = 6407
Failure from drive Code: 604 - Drive is not functional, drive 1,3,2,1,1: getState FAILED, resultCode = 6407
Failure from drive Code: 604 - Drive is not functional, drive 1,3,2,1,1: Power up FAILED, resultCode = 6407 (state = inoperative)
Failure from drive Code: 604 - Drive is not functional, drive 1,3,2,1,1: Power up FAILED, resultCode = 6406 (state = inoperative)
Failure from drive Code: 604 - Drive is not functional, drive 1,3,2,1,1: getDriveConfig FAILED, resultCode = 6417
(Errors Started - 2013-06-05 11:55:01 Errors Stopped - 2013-06-06 18:15:06)

1320 - (87X)
Drive communication time-out 1, 3,2,1,1
(Errors Started - 2013-06-05 11:54:50 Errors Stopped - 2013-06-06 18:16:04)

3955 - (61X)
Error from device Code: 604 - Drive is not functional, drive 1,3,2,1,1: getInfo FAILED, resultCode = 6407
Error from device Code: 604 - Drive is not functional, drive 1,3,2,1,1: getInfo FAILED, resultCode = 6406
Error from device Code: 604 - Drive is not functional, drive 1,3,2,1,1: getInfo FAILED, resultCode = 6403
Error from device Code: 604 - Drive is not functional, drive 1,3,2,1,1: setDriveConfig FAILED, resultCode = 6407
Error from device Code: 604 - Drive is not functional, drive 1,3,2,1,1: getState FAILED, resultCode = 6407
Error from device Code: 604 - Drive is not functional, drive 1,3,2,1,1: Power up FAILED, resultCode = 6407 (state = inoperative)
Error from device Code: 604 - Drive is not functional, drive 1,3,2,1,1: getState FAILED, resultCode = 6406
Error from device Code: 604 - Drive is not functional, drive 1,3,2,1,1: Power up FAILED, resultCode = 6406 (state = inoperative)
Error from device Code: 604 - Drive is not functional, drive 1,3,2,1,1: getDriveConfig FAILED, resultCode = 6417
Error from device Code: 000 - ok, drive 1,3,2,1,1: getDriveNetData FAILED, resultCode = 6406. Returning command not supported.
Error from device Code: 000 - ok, drive 1,3,2,1,1: driveDisplay FAILED, resultCode = 6406. Returning command not supported.
(Errors Started - 2013-06-05 11:55:01 Errors Stopped - 2013-06-06 18:16:04)

3992 - (7X)
Warning from device, drive 1,3,2,1,1: setDriveConfig Command Not Supported.
(Errors Started - 2013-06-05 08:51:07 Errors Stopped - 2013-06-05 12:04:53)

3994 - (2X)
Device removed, device=drive
(Errors Started - 2013-06-05 18:51:12 Errors Stopped - 2013-06-06 17:24:14)

Cause

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