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Baseline Diagnostic Data Requests for Oracle Virtual Desktop Infrastructure (Doc ID 1561914.1)

Last updated on JANUARY 09, 2015

Applies to:

Oracle Virtual Desktop Infrastructure - Version 3.3 to 3.5.1 [Release 3.0]
Information in this document applies to any platform.

Purpose

This reference document is intended as a high-level checklist to collect common baseline datapoints to assist in the creation of new service requests related to Oracle's Virtual Desktop Infrastructure (VDI) product.

Scope

 This document is not intended to provide troubleshooting procedures, or an overview of Oracle's Virtual Desktop Infrastructure.  For either of these applications, we strongly recommend visiting the documentation index for VDI on Oracle's Technical Network. (OTN)

Details

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In this Document
Purpose
Scope
Details
 Behavior Description
 Environment Information
 Data Collection
 VDA Service Bundle
 Sun Ray ut_gather
References

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